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Frequently Asked Questions

Frequently asked questions
For an easy and quick solution, check our frequently asked questions first.
What role does Entertainment Globalization Association (EGA) play in the global entertainment industry?
What makes Ollang’s services unique for YouTube content creators?
Which languages do you offer?
What if I need urgent service?
How can I send my video file for translation?
How much does it cost?
Is it automated translation or is there a professional translator involved in the process?
I have a question regarding my order!
Can I transcribe a YouTube Video?
Do you accept international payment?
Which file formats do you accept?
How long does it take to transcribe or translate a file?
어떤 언어를 지원하고 있습니까?
번역을 위해 비디오 파일을 보내려면 어떻게 해야 하나요?
유튜브 비디오 스트립트 작업 가능한가요?
자동번역인가요, 아니면 전문 번역가가 과정에 참여하나요?
어떤 파일 형식을 지원하시나요?
파일을 복사하거나 번역하는 데 얼마나 걸리나요?
긴급 서비스가 필요한 경우 어떻게 하나요?
비용이 얼마나 드나요?
국제 결제를 지원하시나요?
제 주문과 관련하여 질문이 있습니다!

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Have a quick look at our extensive FAQ for a quick and easy solution to any of your queries! Can't find what you're looking for? Contact our support team.
P: +90 212 706 18 83 Working Hours:  Weekdays: 09:00 AM - 07:00 PM (GMT+3)
1401 Pennsylvania Ave Unit 105 Wilmington, New Castle 19806, Delaware